"From the first conversation, Charlotte made it clear that she was interested in knowing something about us and our story, and as a result made a personal connection that went beyond our expectations. She is confident in her knowledge and experience, and she checked in with us at each step, clarifying the reasons for her recommendations, while really listening to us and responding to our needs. She’s the expert, and rather than simply giving us instructions, she ensured that the process was always a conversation and that we were comfortable with each decision we made. Charlotte helped us understand the market as it was in the week of our listing, keeping us up-to-date and working with the current trends—this obviously worked because the house was sold, with multiple offers, within one day!"
Zac and Leah